Aftersales Manager

Porsche Retail Group (PRG) have a rare opportunity for an Aftersales Manager to work for one of the world’s most iconic brands and join Porsche Centre West London.In this role, with the support of a management team of 5, you will lead your team of 50 passionate ambassadors, to deliver customer loyalty and profit targets through an unsurpassed customer experience. Reporting to the Centre Principal, you will be a key member of the Porsche Centre West London leadership team and more broadly the Porsche Retail Group management team.If you’re a seasoned Aftersales Manager or General Manager/Dealer Principal with a grounding in aftersales, and experience of a large-scale operation in a franchised, premium automotive marque, then we’d love to hear from you.So, what makes life at PRG unique?
Porsche Retail Group Ltd are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London. Porsche Centre West London is the biggest Porsche Centre in the UK, with 32 ramps, split between our customer facing Centre in Chiswick and our Service Centre in Kew.
That sounds exciting, but what else?
An extremely competitive basic salary and bonus scheme, with an OTE of approximately £110,00025 days holiday per year plus bank holidays, with extra days for long serviceA Porsche funded vehicle, plus fuel card for both personal and private fuelOption of a 2nd vehicle, from the VW Group at preferential leasing ratesPrivate Medical Insurance, with the option to add your loved onesLife AssuranceIncome Protection InsuranceDC Pension SchemeComplimentary hot and cold soft drinksDedicated mental health championsEmployee representative body - your voice at workPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsEmployee Assistance Program - support and advice on issues impacting your wellbeingRegular visits to the home of Porsche in the UK, Reading
And what’s it actually like to work at Porsche Centre West London?
A prime location on the A4 in Chiswick, close to public transport links. A five-minute walk from Chiswick High RoadDedicated satellite aftersales service building nearby in Kew, and successful candidates will work across both locationsFree car parking a short walk from both sites. Free onsite for bikes, bicycles and scooters
And finally – who are we?
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.You’ll find our culture of trust, integrity, and empowerment filters through every channel of our business.Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.
So, what's next?
Excited? We'd love to hear from youApply now with a copy of your CV and if selected, a member of the team will contact you for an informal chatYou’ll then meet with the Centre Principal and HR Manager, so we can ensure the role is right for you.And don’t forget to visit our ‘socials’, just search ‘Porsche Retail Group’.
How to ApplyPlease note that eRecruitSmart is advertising the role of Service Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
#J-18808-Ljbffr