Assistant Front of House Manager

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 299-bedroom Park Plaza Victoria London Hotel, you will do more than just welcome our guests. As anAssistantFront of House Manager,you can bring your passion and positive personality to work and be part of this vibrant team.The ideal candidate for theAssistantFront of House Managerrole will:Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House departmentManage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance managementDemonstrate leadership through leading by exampleClearly communicate operational and strategic information and ongoing customer feedbackEmpower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coachingHave excellent knowledge of OperaHave previousAssistant Front of House Manageror Front Office Manager experience in a hotelAs ourAssistant Front of House Manager,you will receive:Salary:£34,080 per annumplus great benefitsHeavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)F&B discounts at our restaurants and bars (for your whole party)Start with 30 days of holiday per year - including bank holidays, increasing with years of serviceAccess to 40% of your pay before payday through WagestreamRecommend a friend scheme – up to £750Vitality at work scheme with great gym discounts & moreRide to Work scheme & free cycling lessonsBenefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.Free dry cleaning for work uniformAnnual Staff parties and eventsRenowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars.
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