BALENCIAGA Department Manager | Harrods

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locations
London - Harrods
time type
Full time
posted on
Posted 8 Days Ago
job requisition id
R130757
SummaryAbout usCristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.Since October 2015, Demna has designed both men’s and women’s collections as the artistic director.The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.Job DescriptionBALENCIAGA Department Manager, HarrodsWe are currently seeking a Department Manager who will report to Associate Store Director for our store in Harrods.Your OpportunityBusiness development:Implement action plans defined with HQ and Store management team and ensure follow-upConsistently analyse business results based on corporate reportsAssign targeted quantitative and qualitative goals to the department team(s)Communicate high quality relevant feedback and reporting to the Associate Store Director/Store Director or Store teamBuild relationships with Inventory and Buying stakeholders and proactively communicate requirementsMonitor business environment including local competitionKeep store team informed at all times regarding Store performanceTalent leadership and development:Create and maintain a positive work environment, consistent with Balenciaga behavioursBuild strong relationships with the Recruitment and HR partners to identify, attract, recruit, develop and retain talentMotivate and challenge the team to drive business results and job satisfactionSupport the Store Director in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industriesBrand promotion:Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externallyEnsure Balenciaga Signature and Client experience are executed and consistent over timeAssure the recruitment, development and retention of clients from beginners to VVICsProcess management:Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelinesExecute team planning on a weekly and monthly basis and communicate this to the Assistant Store Manager/Director and Store Manager/Director.Challenge and improve current processes and ensure efficiency and effectivenessKPIs (including but not limited to)Business: sales density, conversation rate, UPT, cross selling rate, transactionsTeam: sales productivity, training completion rate, turnover rate, absence levelsClient: local retention rate, CEE/Score, Recruiting Rate, Regained Clients, Prospects, Retention Rate etc.Process: CRM, Omnichannel, back of houseWho you areProduct sensitivity and a strong market/fashion trends knowledge, paired with string cultural awarenessProven experience in line management Significant experience in the luxury industry with a strong client portfolio and clientelling mindsetExcellent organizational skills with the ability to manage an prioritize a high volume of tasks High attention to detail with exceptional written and oral communication skillsA positive attitude and a willingness to learn and improveStrong digital skills and Why work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that
offers endless possibilities
to learn and grow.
Balenciaga is committed to supporting your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company. Job TypeRegularStart Date2024-06-01ScheduleFull timeOrganizationBalenciaga UK Ltd.
About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
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