Block Manager

Job DescriptionThis role is Monday to Friday with Hybrid working (two days from home, two in the office and one day per week visible on the clients portfolio in Hatfield).The Block Manager is primarily responsible for the delivery of management services to a portfolio of residential properties located in Hatfield. This role will be the direct interface with the client/freeholder and leaseholders within their portfolio.To develop and maintain a motivated and customer orientated service and ensure that service standards are achieved and that legislative and regulatory and best practise requirements are met.Responsibilities:Property inspections and maintenance: inspections and reportsFinance: Preparation of budgets and review of service charge reconciliationsMeetings: Landlord and residents meetingsCorrespondence and administration tasksBreaches of leaseManagement of contractorsDealing with any complaints from residentsServing Section 20 noticesLiaising with the developer on any defectsRequirements:Must have previous Block Management experience - including knowledge of the Section 20 consultation processHigh customer service skillsHighly organised and able to prioritise workloadA driving licence and own car is requiredSalary: £30,000