Client Services Executive

*MUST HAVE EXPERIENCE WITHIN PRINT/DIGITAL PRINT/LITHOGRAPHIC/DIRECT MAIL* 

Are you seeking an employer who recognises your contributions and invests in your growth? Do you have a background in Print and Media within customer service? If so, this opportunity is for you.

We're in search of a confident communicator with a background in customer service within the print and media industry to join a reputable design and print organisation located in Essex.

Why consider this role?

You'll become part of a well-established company specialising in high-end direct marketing material, handling intricate print projects for a diverse range of esteemed clients. Plus, you'll enjoy the support of a dedicated team of experts who are deeply passionate about their work. In essence, this could be the career move you've been dreaming of.

What's in it for you?

• Full-time position, 37.5 hours per week, Monday to Friday, 09:00-17:30


• Salary negotiable based on experience, starting at £25,000 and upwards


• 20 days of annual leave in the first year, increasing to 25 days in the second year


• Private pension plan with contributions of 3% and 4%


• Comprehensive training and ongoing support


• A positive work environment with a cohesive team


• Complimentary parking and refreshments


• Long-term career prospects

What you'll be doing:

• Providing accurate estimates for new inquiries


• Collaborating with the production team to relay delivery updates to clients


• Offering practical advice to clients to maximize the value of our services


• Managing client requirements and overseeing the design and print process from start to finish


• Ordering materials to support the production process


• Preparing completed orders for invoicing


• Cultivating consultative relationships with clients based on trust and expertise


• Assisting the Customer Service Team and Managers as needed (team player mentality)

If you're intrigued by this fantastic opportunity, don't hesitate to apply now! Best of luck!