Concession Manager | Harrods London

Job DescriptionThe role of the Concession Manager is a crucial part of the store and retail function.Connecting and engaging with the Zadig&Voltaire customers and teams, making the day-to-day activities a success, and leading the store & team performance towards success.We are looking for someone who is self-driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.You are a role model in everything you do and you share your knowledge and skills with your colleagues.The Concession Manager will welcome and assist customers throughout the entire sales process while supporting & coaching their team towards excellence, always focusing on delivering the highest customer experience.As a Concession Manager, you are in charge of maximizing store targets, and retail excellence, ensuring your team is motivated in providing optimal and personalized customer service while complying with the Zadig & Voltaire procedures and standards, as well as coordinating with the Department Store teams.You will build a retail environment that nurtures creativity and employee development !
#J-18808-Ljbffr