Customer Service Advisor (Rent Income Support)

Customer Service Advisor (Rent Income Support) needed in West London.
The rate is £18.52ph PAYE
This is a temporary role
The reference number is:
HAF-005064
The successful candidate will be the first point of contact for resident’s enquiries regarding current and former tenant rent and arrears. They will be assisting with rent arrears collection, as well as providing rent account information to residents.
They will work on all communication channels, telephone (both inbound and outbound), web, email, face to face, SMS and written correspondence, and will communicate with residents empathically and supportively across all these mediums.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to ##### the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared.
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