Customer Support Administrator
Posted a month ago
- London, Greater London
- Any
- External
- Expires In a month
CUSTOMER SUPPORT ADMINISTRATOR - £30k - EARLY FINISH FRIDAYS AND FREE DAILY LUNCHES!
We are working with an innovative tech company based in the beautiful setting of Chelsea Harbour, looking for their next Administrator!The role comes with several perks and the opportunity to work with a fantastic team so if you are confident communicating with clients and a strong administrator APPLY NOW!JOB ROLE: Customer Support AdministratorJOB TYPE:
Full time, PermanentHOURS: Monday - Thursday 8.30am - 5.30pm, Fridays 8.30am - 2pmSALARY: £30,000 per annumLOCATION: Chelsea Harbour, Imperial Wharf, London
Key ResponsibilitiesTake customer service calls and perform initial diagnostics/problem solving (ALL training provided!)Customer liaison and follow-upAction service department repairs - allocating field engineers as requiredProgress and manage calls and repairs to completionProcess and administrate UK installationsPrepare service quotations and customer service invoicesPrepare spare part sales quotations and invoicesReview weekly compliance with performance targets and formulate weekly service reportsOccasional general office administration including ordering supplies and liaising with printers Experience/Skills required:Confident with a polite phone mannerAssertive when instructing othersGood organisational skillsThe ability to work on multiple projectsVery competent in Outlook, Word, and Excel. Training on the sales order processing system and service software used by the company will be providedCustomer service experienceOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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We are working with an innovative tech company based in the beautiful setting of Chelsea Harbour, looking for their next Administrator!The role comes with several perks and the opportunity to work with a fantastic team so if you are confident communicating with clients and a strong administrator APPLY NOW!JOB ROLE: Customer Support AdministratorJOB TYPE:
Full time, PermanentHOURS: Monday - Thursday 8.30am - 5.30pm, Fridays 8.30am - 2pmSALARY: £30,000 per annumLOCATION: Chelsea Harbour, Imperial Wharf, London
Key ResponsibilitiesTake customer service calls and perform initial diagnostics/problem solving (ALL training provided!)Customer liaison and follow-upAction service department repairs - allocating field engineers as requiredProgress and manage calls and repairs to completionProcess and administrate UK installationsPrepare service quotations and customer service invoicesPrepare spare part sales quotations and invoicesReview weekly compliance with performance targets and formulate weekly service reportsOccasional general office administration including ordering supplies and liaising with printers Experience/Skills required:Confident with a polite phone mannerAssertive when instructing othersGood organisational skillsThe ability to work on multiple projectsVery competent in Outlook, Word, and Excel. Training on the sales order processing system and service software used by the company will be providedCustomer service experienceOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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