Employment Adviser - Restart - Basildon

Are you passionate about making a difference and helping others?Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?Consider the role of anEmployment AdviseratReed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers
and providing youth services.Working on our Restart Scheme, that gives Universal Credit claimants who have been out of work for at least 12 months enhanced support to find jobs in their local area. Following referral from their local Jobcentre Plus, participants receive 12 months of intensive
personal support from the Restart Scheme. This support helps them to break down their barriers to work and secure sustained employment.What the job is aboutEmployment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits
of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.Your day-to-day responsibilities will include Meeting with jobseekers, identifying any challenges and barriers with finding employmentBooking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many othersSupporting jobseekers with CV writing and job application processLiaising with employers to identify any employment opportunities for the jobseekersOutreach work – promoting Reed in Partnership within the local community Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of workingWhat’s in it for you?A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidaysReed Pension SchemeAward Winning Management & Leadership trainingProfessional & Personal Development FundsBi-annual pay reviewsPlus much more that can be foundHereWith the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.To be successful in this role, we are looking for someone with Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activitiesExperience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)Experience of working in a performance target driven environmentWillingness to travel locally (e.g. to meet customers/employers).A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination withGCSE English LanguageGrade B or above (or equivalent Level 2 qualification).If you do not possess this level of qualification you will be required to achieve a Level
2 in a Literacy Assessment conducted at interview stage. Desirable Personal Attributes: Experience of exposure to various customer groups.Previous experience of a working in a similar role in Welfare to Work or publicly funded servicesAny relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.A degree in relevant subjects or equivalent, e.g. Sociology, Social Care etc.
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