Internal Sales Representative

Internal Sales Advisor (Telesales) sought by the furniture solutions division of a global polymer manufacturer with over 20,000 employees across 170 locations worldwide to join their team based in Irlam.

The Role:

Known formally within the business as Internal Sales Specialist, your duties will include:

• Taking inbound calls, both internal and external


• Manage some small accounts and make outbound calls to assess new business opportunities, before passing to the Sales Managers


• Receiving and processing orders


• Interacting with new and existing customers to ensure understanding and logging potential sales opportunities on the CRM database


• Updating CRM database to capture up to date market information, range portfolios and competitor activity


• Research and log potential new prospects on internal database utilising market information and relevant furniture industry sources


• Work closely with the Warehouse / Dispatch team to coordinate and track customer deliveries


• Qualification of customer data and potential spend to generate a focus list for onward sales

The successful Internal Sales Advisor will demonstrate the following:

• Excellent telephone manner and communication skills within a lively customer orientated sales office


• Experience a telesales / sales support or business development role, ideally within a B2B environment


• Computer literate with experience using Microsoft packages inclu­ding Teams, experience using SAP would be advantageous


• Excellent organisation and time management skills


• Ability to work on own initiative, as well as part of a team within a busy customer-orientated sales office


• Knowledge of CRM systems is advantageous, although training will be given

Benefits:

• To £24,000 salary depending on experience


• Hybrid working after probation – 50% split over two weeks


• 32 days holiday including stats, rising to 33 after 2 years


• Access to benefits platform


• Pension scheme


• Health and wellbeing


• Training & development


• Holiday buy / sell scheme


• Onsite parking


• Cycle to Work Scheme

Internal Sales Advisor (Telesales)

Irlam, Greater Manchester

To £24,000 + excellent benefits

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