IT Helpdesk Support | £17 per hour

Temporary IT HelpDesk Support Assistant in the Heart of Paddington
Based in the heart of Paddington, you'll be joining a dynamic team as a Temporary IT Help Desk support Assistant for 2 months. Your role will be pivotal in ensuring the seamless operation of our organisation's IT infrastructure during this time. From troubleshooting technical issues to maintaining systems, your expertise will be invaluable in keeping our operations running smoothly.
Key Responsibilities:
Address user tickets regarding hardware, software, and basic networking issues
Diagnose and troubleshoot technical issues, providing clear guidance to users
Research and identify solutions to software and hardware challenges
Administer systems such as Active Directory and Microsoft Teams
Maintain inventory records of workstations/laptops and track data footprints
Provide prompt and accurate feedback to users, escalating issues as required
Conduct basic diagnostics for LAN networking infrastructure issues
Stay updated on new systems to enhance support capabilities
Valued Skills:
Proficiency in supporting Microsoft Windows-based environments
Deep knowledge of Windows 10 OS and printer/driver troubleshooting
Experience with Teams-based meeting rooms and related equipment
Scripting skills (PowerShell, etc.)
Basic understanding of IPv4 network stack, routing, firewalls, and VPN
Familiarity with support desk systems and ITIL processes
Strong problem-solving and communication skills
Ready to join a dynamic team in Paddington for a temporary opportunity? Apply now and be part of our exciting journey for the next six weeks!
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
Love Success is proud to serve as an Employment Agency for this vacancy.
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