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Learning and Development Manager

Posted 2 months ago

  • London, Greater London
  • Any
  • External
  • Expires In a month
Working hours:
Full-time(Monday - Friday; 9.30am - 5.30pm)
Reports to:
Head of Learning & Development
Team:
Knowledge, Learning & Development
Location:
London
The Firm
Farrer & Co is synonymous with the highest quality legal advice and service.We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service.Our clients present us with complex and varied challenges. Whether that's a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That's why they choose us.Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them.Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values.
The Team
At the heart of Farrers lies a commitment to its people, their knowledge and their development. The KL&D team supports our people to achieve their full potential, thereby underpinning the success of the firm itself.The team splits into three main areas, Knowledge Management and Library, Learning and Development and Graduate & Solicitor Apprenticeships.The Learning and Development team is a small but dynamic sub-team which sits within KL&D and aims to deliver the highest calibre learning and development initiatives to support our people in achieving their respective career development objectives. We deliver a comprehensive Learn.Know.Grow syllabus which aligns with the SRA’s continuing competence requirements and our firmwide career development frameworks. We also deliver bespoke team and 1-1 training initiatives to support specific role requirements.The team comprisesHead of L&DL&D ManagerL&D Assistant
Scope
We are seeking a highly motivated and experienced Learning and Development Manager to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and managing comprehensive learning and development programs tailored to the unique needs of our legal and business professionals. As the Learning and Development Manager, you will play a crucial role in fostering a culture of continuous learning, professional growth, and excellence within our firm.
Responsibilities
Work with Head of L&D to set the L&D element of the overall KL&D strategyWork with the Head of L&D and other stakeholders to design the firm’s learning programmes ensuring they are aligned to the firm’s career development frameworks and the SRA’s continuing competence guidelines (our Legal and IT programmes are designed by others in the business)Work with internal stakeholders to carry out learning needs analysis/consultations as required and develop and/or adjust learning programmes to match identified needsResponsible for day to day evaluation of our training coursesConduct systematic reviews of our syllabus content. Suggest changes/adjustments to ensure alignment with firmwide projects and priorities along with how we make the learning “stick”Research innovative learning interventions to meet the Firm's needs including learning and webinar technologyDraw on knowledge of adult learning theories and varied training methods to meet the needs of different learning stylesDevelop one on one learning interventions with individuals as and when requiredApply Equity, Diversity and Inclusion principles to the delivery of all L&D solutions and activitiesIncrease the number of elements of the syllabus to be delivered by internal resources, including by the L&D Manager, and work with stakeholders/presenters to conduct engaging and interactive training sessionsCreate training materials to be used within training sessions or as post-delivery additional resourcesManage the administration of the syllabus including venue, catering, bookings, attendance etcDevelop existing and new relationships with external consultants in line with the firm’s procurement policy and any other guidelinesPeopleManage the L&D Assistant’s work allocation, holiday and other absences, mid-term review and annual appraisalWork closely with the LMS Adviser to ensure consistency of application of the LKG syllabusLearning Management SystemActively engage our people in the use of the LMSWork with the LMS Adviser to promote use of the LMS by the practice areas for non-centralised trainingSupport the development of a new client facing LMS and associated training and resourcesProjectsManage the L&D annual projects examples of which are: eg. client training offering, assessing the diversity of our L&D provisionWork closely with other teams and stakeholders to support the variety of firm-wide projects and initiatives that have an L&D aspectBudgetDraft and manage the Learning & Development budget in consultation with the Head of L&DGeneralBecome involved, as required, in KL&D team wide projects
Skills and Experience
experience of the design and development of learning programmes and projects from idea to successful deliveryexperience facilitating small discussion groups, both virtually and face to faceexperience managing and delegating to junior team membersworked with e-resources and used technology (we use Articulate 360) to achieve L&D objectivesworked in a similar role, ideally within a Professional Services environment an understanding of Learning Management Systems (we use Docebo)experience of reporting tools (we use PowerBI)managed budgetsmanaged external providers and has a network of suppliers
Person Specification
Is professional, credible and impactfulEffective influencer – is able to interact with and influence individuals at all levels across the business securing buy-inClient focused and responsive to client needsStrong communicator orally and in writingStrong attention to detail and accuracyStakeholder management – works effectively with senior stakeholders on various projectsTeam player – is collaborative and works effectively and efficiently in a small teamHas a curious mind showing creativity and innovationAbility to work under own initiativeHas a flexible approach and is able to work under pressure and prioritise effectivelyCommitted and enthusiastic approach to work
Education and Qualifications
Good experience at L&D Manager level, ideally in a professional services environmentGood verbal and written communication skillsCIPD qualification in L&D (or equivalent) would be an advantage3 A Levels or equivalent
Special aspects
The hours of work for this opportunity are 09:30am-5:30pm but it is essential to be committed, flexible and prepared to work beyond the normal office hours when necessary and in response to client demand.Farrer & Co is an equals opportunity employer who welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.We are keen to ensure candidates have the best interview experience possible, if you require any adjustments during the interview or application process please let the recruitment team know.Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.
Comments
Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.
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