Senior Meeting and Events Manager

Job Description - Senior Meeting and Events Manager (HOT0AIRS)
Job Description
Senior Meeting and Events Manager
(
Job Number:
HOT0AIRS
)
Work Locations
Work Locations
:
Hilton London Metropole Hotel
225 Edgware Road
London
W2 1JU
WELCOME TO A WORLD OF OPPORTUNITIES
AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. -
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Free,
healthy
and high quality meals when on duty
Grow your Career
your
Personal Development
programmes designed to support you at every step of your career
A chance to make a difference
through our Corporate Responsibility programmes – Find out what and how we are doing (
)
Team Member Travel Program:
discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts:
with Perks at Work
Discounted car park
Holiday:
28 daysincluding bank holidays (increasing yearly to up to 33 days)
Modern and inclusive
Team Member’s areas
A Senior Meeting and Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries into confirmed sales.
What will I be doing?
Maximise all Meeting and Events Sales revenue opportunities
Manage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
Ensure the Meeting and Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Assist in the recruiting, managing, training and developing of the Team
Participate in the organisation of hotel promotional activities
What are we looking for?
Demonstrated previous managerial or supervisory experience in a Meetings and Events Sales function in the hotel/leisure sector
Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capability and an ability and desire to coach selling techniques to their team
Excellent organisational and planning skills
Accountable and resilient
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
Previous experience in the same or similar role
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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