Senior Sales Associate-Machine A

Who we areMACHINE-A is a luxury independent concept store for men and women with exceptional British and international contemporary fashion design as its focus. It is a showcase for London fashion's energy and optimism, selling only the most interesting and current collections from a blend of standout emerging and established brands.Working as part of the sales team, you will:Lead by example and provide excellent customer service by building relationships with clientele Acquire
and apply high standards of product knowledge and selling skills to
maximise all sales opportunities Create
a luxurious experience for all clients by asking relevant questions to
correctly establish needs and preferences before presenting products
Offer
clients relevant advice regarding current collections, garment care etc.,
as well as guiding and assisting the client in making their decision as
appropriate Maintain
an awareness of Company, Boutique and personal sales targets and
performance, working towards all commercial objectives and goals set Work
effectively and efficiently within the team, sharing ideas and
contributing to a positive morale as well as ensuring good time management
and sufficient Boutique cover at all times
Assist store management and the stock manager with merchandising duties including daily replenishment and monthly stock check
Drive the store achieve sales and profit targets by actively contacting and proposing products to clients
Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales Main Responsibilities: Staying informed about current and future deliveries and translating the relevant information to customers Staying aware of which lines need to be strategically pushed in store Understanding and demonstrating a high level of customer service by assessing and adapting to different client tastes and needs Replenishing stock daily and maintaining high standards of visual merchandising in store according to the manager’s guidelines
Assisting with maintaining excellent standards in the stockroom Developing and maintaining a personal client book Provide answers to questions relating to price, benefits, features, location, use of merchandise Actively take part in all training events and meetings organized by the store Supports existing team in delivering impeccable customer experience Delivering a culture of hospitality in line with brand values at all times Keep customers informed of current products, trends, and collections Provide support by acting as a key holder in meeting the needs of the business in the store whenever required Experience and Skills Required: 4 years + retail experience preferably from a luxury retail environment Having an existing Client List would be preferred A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience Strong interpersonal and customer service skills Strong and demonstrable commercial acumen A proactive approach in tackling issues and an ability to identify and implement solutions Ability to work independently and as part of a team Excellent time management & organisational skills Positive attitude – Shows resilience and initiative when needed Attention to detail Verifiable track record of your sales achievements
MACHINE-A is an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sexual orientation, gender identity, nationality, or disability status.
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