Technical Trainer

Job DescriptionCompany Summary:Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions. Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.Sapio's products are created from one platform - the Sapio Platform - a configurable no/low-code, science-aware laboratory informatics platform powered with built-in scientific and AI tools. Sapio's three core products are Sapio LIMS (Laboratory Information Management System, Sapio ELN (Electronic Laboratory Notebook), Sapio Jarvis (Scientific Data Cloud), and Sapio ELaiN (Electronic Laboratory Artificially Intelligence Notebook).Sapio's business is optimally positioned in a high-growth market where regulators and customers are emphasizing data quality, data access, compliance, and taking advantage of the latest advancements in AI, making it easier for scientists, lab and informatics professionals to accelerate novel science.Job Summary:As our Technical Trainer, you will work closely with our software development teams to create technical documentation, user manuals, and instructional materials for our software products. The ideal candidate will have experience writing technical documents for software applications and will be able to communicate complex technical concepts clearly and concisely. You will be responsible for ensuring that all documentation is accurate, up-to-date, and easy to understand.Key Responsibilities:• Collaborate with software development teams to develop technical documentation for our products, including user manuals, help files, release notes, and technical specifications.• Write and edit technical documents, ensuring that all information is accurate, complete, and easy to understand.• Develop and maintain a library of technical documents and templates.• Conduct research to gather information necessary for creating technical documents.• Work closely with cross-functional teams, including product management, quality assurance, and customer support, to ensure that all documentation is aligned with product specifications and customer needs.• Participate in design reviews to provide feedback on software usability and documentation.Job Requirements:• Bachelor’s degree in computer science, Technical Communication, or a related field.• Several years of experience in technical writing, with a focus on software documentation.• Experience working with cross-functional teams, including software development, product management, and customer support.• Strong writing, editing, and communication skills.• Experience with technical writing tools, such as Adobe FrameMaker, RoboHelp, and MadCap Flare.• Familiarity with software development methodologies, such as Agile and Waterfall.• Ability to work independently and manage multiple projects simultaneously.• Attention to detail and strong organizational skills.• Ability to learn quickly and adapt to changing requirements.Benefits And Other Perks• Annual bonus plan• Competitive medical, dental, vision, STD, LTD, Life and AD&D insurance• PTO and paid holidays• Pension match• Commitment to further education• EAP• Free drinks and snacks• Team-building eventsSapio Sciences is an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals
#J-18808-Ljbffr