Vet Nurses Needed

Do you have Pet Claims Assessing or Veterinary Nurse experience and looking for a new challenge?

We are looking for Pet Claims Assessors to join our remote working assessing team.

Pet Claims Assessor – Remote

Salary: £23k - £24k plus annual bonus

Hours: Full Time - Monday to Friday 8am-4pm

***Must be able to start on 24th June***

The Role

The main purpose of this role is to assess and validate Pet Insurance claims, gathering any necessary information required in an efficient manner. A strong candidate will be able to successfully perform and achieve productivity targets whilst also adhering to the claims process; being able to self-motivate and demonstrate being a team player at the same time.

Key Responsibilities:

• Review incoming forms and ensure claims and pre-authorisations are settled within the Service Level Agreements


• Assessing new and continuation claim submissions by reviewing all claim documentation supplied


• Collating information from customers and veterinary practises to assess claims


• Ensuring prompt and accurate payment of valid claims and querying any anomalies and declining claims that are invalid


• Identifying potentially fraudulent claims and following agreed process for referral.


• Ensuring that high levels of customer service is offered through processing of accurate and timely information


• Maintaining a consistent and energetic approach


• Establish and maintain effective communication and relationships with all colleagues and customers, whilst promoting a professional image


• Develop and maintain a competent level of technical, product and system knowledge and be able to explain policy cover in line with terms and conditions

Essential Skills:

• Must have vet nurse experience and relevant qualifications 


• Excellent communication skills and strong team player


• High attention to detail


• Strong data entry and IT skills


• Flexible attitude to work - willingness to take on new tasks

What we offer in return?

• A collaborative and fast paced work environment


• Fully remote working with IT kit provided 


• 25 days annual leave plus of Bank Holidays and the ability to buy an additional three days holiday


• Health Cash Plan


• A fantastic bonus scheme


• A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more;


• Life Assurance 4x annual salary


• A structured pathway to learn and develop.


• Employee referral scheme