WGSN - Salesforce Developer

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WGSN - Salesforce Developer
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locations
London - LABS House
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
R11438
The roleWe are looking to hire a Salesforce Developer to join our Business Systems team in the UK.You will be a key member of the team and leveraging Salesforce solutions to enhance customer experience and revenue growth. This role will be responsible for managing and owning the Salesforce DevOps process & being the technical lead across our Salesforce infrastructure working closely with our Salesforce System Administrator, Third party developers and CRM Lead. This role will enjoy a high degree of autonomy so you must be comfortable working independently and be confident in defining the right approach for any given solution.Working at WGSNTogether, we create tomorrowA career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.Role overviewThe role will undertake full Lead to Opportunity lifecycle responsibilities for assigned cases, change requests and project work from the requirements elicitation and validation, to prioritisation of cases and deployment. This will include solution design, build, unit testing, securing appropriate approvals and deployments in line with our DevOps framework which you will own and manage. To achieve this coordination with 3rd party partners may be required. You will also be responsible for the health and maintenance of the Salesforce platform.The teamThe Business Systems team consists of Marketing Automation, Salesforce Support, Certinia Support maintaining ownership across Marketo, Salesforce & Certinia inclusive of management of the Data & Integrations. The team is UK based and we are a collaborative team who work together to deliver results in a fast paced environment. We collaborate daily with team stand ups, team slack channels and ensure we inject a bit of fun into our work. As a new team, late 2023 we won an internal award for delivering a new invoicing solution after coming up with innovative cost saving solutions and we are aiming for the WGSN F.O.C.U.S Awards this year.Key accountabilitiesTake ownership of Change Requests, Projects or Issues assigned to you & their resolution, taking appropriate action to remediate issues quickly with effective stakeholder communication.Conduct Technical assessment of the work and time required to implement changesDeliver technical changes through declarative features or programmatic toolsManage the installation and ongoing maintenance of AppExchange applicationsFollow agreed testing and approval protocols for all changes deliveredWhere necessary, assign cases to Salesforce Support & other third-party application support team, providing clear requirements & test criteria to confirm resolution & coordinating activity through to the deployment of respective solutions with partner SLA’s.Manage and own the DevOps process ensuring support & guidance available for other team members where appropriateDevelop a strong understanding of the business, its products, and operational processes to inform validation of technical design for changes and projectsDevelop and maintain a strong understanding of the system configuration, integrations and installed apps, and how they enable business processesAssessing the capabilities delivered in each salesforce release and work with your team to identify opportunities to exploitAssessing proposed third party application upgrades, identifying risks and benefits & establishing implementation plansProactively developing new ways to innovate and maximise the value of salesforce, integrations and installed third-party applications to the businessAssessing and reducing technical debt across the Salesforce platformMonitoring of Salesforce releases and org migrations and working with the System Administrator to plan for, and test and make any necessary changes ahead of time.This list is not exhaustive and there may be other activities you are required to deliver.Skills, experience & qualifications requiredRecent and demonstrable hands on experience building and delivering salesforce solutions based on salesforce core clouds and leading ecosystem productsSolid experience working with Salesforce including the ability to:Use SOQL queries in workbench to interrogate SalesforceDevelop Aura, Lightening web components & Apex CodeUse debug statements/debug mode to gain deeper insight into issuesEvidence of continuous personal development through salesforce certification in core disciplines: (Below Certifications Essential)Salesforce Certified AdministratorSalesforce Certified Advanced AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Platform Developer 1Experience of Certinia PreferredKnowledge of Salesforce products required including: ○ Sales Cloud ○ Service Cloud ○ Salesforce Appexchange ○ Salesforce CPQ 3Experience of DevOps management or operation (2+ years) essentialExperience working within the Atlassian SuiteConfluenceJIRAWhat we offerOur UK benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:25 days of holiday per year - with an option to buy/ sell up to 5 daysPension, Life Assurance and Income ProtectionFlexible benefits platform with options including Private Medical, Dental Insurance & Critical IllnessEmployee assistance programme, season ticket loans and cycle to work schemeVolunteering opportunities and charitable giving optionsGreat learning and development opportunitiesMore about WGSNWGSN is the global authority on consumer trend forecasting.We help brands around the world create the right products at the right time for tomorrow’s consumer.Our valuesWe Are EverywhereThe future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.We Are Future FocusedWe utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.We Are RigorousWe source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.Our cultureAn inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.Inclusive workforceWe are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you
About UsGetting to the heart of your industry.We help the world’s biggest brands navigate what’s next through events, intelligence and advisory.Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat.Ascential plc is listed on the London Stock Exchange.
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