Customer Service Advisor

Customer Service
Monday - Sunday 35 hours
�23,500
6 month contract
January start date
Hybrid
Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?
I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!
What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system
What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable
Must be able to pass a credit and DBS check to apply!

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