Graduate Pensions Administration

Programme:Pensions Administration - Graduate Programme 2025 Qualificationsyoull work towards (optional): Pensions Management Institute (PMI) Location: Belfast Entry Requirements: To apply for this role, you need to have completed an undergraduate degree or higher-level qualification by September 2025 and have achieved a 2.1 or higher. If you are in your final year of university study, we are looking for those on track to achieve this. We are open to applications from those studying any subject. Studying the Pensions Management Institute qualification will require strong mathematical and communication skills. You will need to have the right to work in the UK after you complete your university study. Working in Pensions Administration at Isio Pension schemes are part of the backbone of the UK savings industry relied on by millions of people to provide a reliable and secure income in retirement. Isios third-party pensions administration team is founded on excellence. We support our clients in providing the best possible experience for their employees and pension scheme members. We use powerful proprietary technology and our experienced teams to manage the operation of pension schemes effectively. Pensions Administration is a key growth area for Isio, and this graduate role offers the opportunity to get more insight and build valuable experience of both technical pensions knowledge and effective workplace skills. From day one you will be part of our support team that provides a first-class customer service to pension scheme members. You will be involved in providing the administration services to a portfolio of pension scheme clients that range in size. You will be trained how to manage all day-to-day activities across your allocated client portfolio as well as helping to deliver reports and ad-hoc projects. Your career will develop in line with your abilities and aspiration. Successful graduates will be supported in growing their responsibilities and progressing their career into management and leadership roles. What you will be doing You will get the opportunity to develop analytical and problem-solving skills whilst developing your interpersonal skills as part of a team in a professional environment. You will be involved from day one with the work that we do for our clients and members including: Calculating member benefits. Producing letters, emails and reports based on set templates as well as producing bespoke communications when required. Provision of first line call support. Prioritising work to ensure delivery in accordance with client Service Level Agreements. Processing member and scheme events within targets ensuring compliance with internal standards and scheme and legislative rules. Sensitively and accurately assisting members with their queries to ensure we deliver a first-class service. Participating in administration specific reports and projects. Pensions Management Institute (PMI) A key benefit of our programme is the option to obtain a Pension Management Institute (PMI) qualification. This qualification carries a number of benefits which include: Widespread Recognition: PMI is a globally recognised benchmark for pensions professionals, providing an opportunity to gain a competitive edge in the market. Salary: Subject to meeting an acceptable level of performance in the office, you will be eligible for a salary increase following each exam you pass. Study Leave: Dedicated days away from the office to allow you to focus and study toward upcoming exams. Knowledge: It equips you with deep insights and knowledge of pensions and employee benefits, developing your understanding of the industry. Career Progression: Achieving the PMI qualification demonstrates a dedication to a career within pensions, which can lead to growth and promotions within Isio. Professional Development: PMI includes continual professional development to stay updated with changes in the industry, ensuring your skills remain up to date and relevant. Key attributes we are looking for in Industrial Placement students: As a people first business personal attributes are just as important as academic qualifications. So, theres a few things were looking for from our Graduates including: Excellent communication- the ability to communicate with people. Enthusiasm and motivation a unwavering desire to provide an excellent customer service to our clients and members. Excellent time management the ability to manage multiple tasks and deliver to deadlines. A great team worker - the ability to work as part of a team in a busy, fast-paced environment.