IT Support Analyst

VANRATH are pleased to be partnered with an established law firm on their search for an IT Support Analyst. This position is suited to candidates with 1+ years experience in an IT support position, ideally working in a M365 environment. This is a full time permanent position based in Belfast, offering fantastic opportunities for career progression and development. Key Responsibilities Provide hardware and software support (remotely and on-site) Reply to ServiceNow requests via email, phone and in-person Perform troubleshooting to diagnose and resolve IT related problems Help with wider IT projects when required Essential Criteria 1+ year in an IT support or service desk role Experience working in a Microsoft environment Knowledge of Windows 10 Strong troubleshooting abilities Good educational background - IT related degree or certification For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on in the strictest confidence. Skills: ServiceNow IT Support Service Desk.