Software Engineer - Voice Analytics
Posted 2 days ago
- Bristol, South West England
- Any
- External
- Expires In 3 months
End Date
Thursday 16 January 2025
Salary Range
£45,954 - £68,931
Flexible Working Options
Job Share
Job Description Summary
Lloyds Banking Group is the UK’s leading digital franchise, with over 13 million active online customers across our three main brands - including Lloyds Bank, Halifax and Bank of Scotland - as well as the biggest mobile bank in the country. We're building the bank of the future, and we need your help.
The Intelligent Automation Platform is an Enabling Platform as part of the Enabling Services CIO in GCOO. Our purpose is to ‘automate the routine whilst supercharging our understanding of customers in order to help Britain Prosper’. The emphasis is on the provision of products that enable automation, in combination with generating, interpreting, and acting upon the data that improves our customer understanding. Our focus is on providing our products through federation and self-service to enable Business Platforms to deliver value at pace.
As a member of the Voice Analytics team within the Conversational Experience & Analytics Lab, you’ll play a vital role in our development of new chat and audio pipelines on Google Cloud Platform (GCP). You’ll collaborate on innovative solutions that incorporate pioneering AI and machine learning solutions, and on delivering actionable insights from vast amounts of unstructured data to hundreds of users.
We're a diverse group of people. Software Engineers, Robotics Specialists, Cognitive Developers, Data Scientists, Conversation Designers, Natural Language Engineers and many more. We come from a variety of backgrounds across the globe, but we all share in the vision of the untapped potential of human and machine intelligence.
Job Description
Lloyds Banking Group is seeking an experienced Software Engineer with a track record of delivering high-quality work to join our team in Bristol, UK. As a Software Engineer, you'll play a critical role in building the bank of the future.
Responsibilities
Develop, test, and deploy high-quality software solutions that meet business needs.
Write unit and integration tests, and align with coding standards to ensure code quality.
Collaborate with engineers, product managers, and testers to deliver high-performance backend services.
Work closely with SRE and DevOps team to monitor and troubleshoot existing services.
Requirements
Experience as a Software Engineer or in a similar role.
Strong understanding of software development principles with experience of building highly observable and scalable solutions.
Experience in Python. Experience of Node.js and React would be an advantage.
Be a self-starter, comfortable to drive self-learning by reading existing codebases.
Experience with GCP including tools such as BigQuery, Dataflow, Pub/Sub and Cloud Storage, or their equivalent AWS/Azure services would be an advantage.
Strong communication skills with the ability to convey technical concepts to non-technical audiences.
Proficiency with Git & an understanding of CI/CD and its implementation in cloud platforms.
Familiarity with Agile principles & practices including scrum methodology and associated tools such as Jira.
Familiarity with software testing methodologies and practices.
Outstanding problem-solving and analytical skills.
Effective collaboration and relationship-building capabilities.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference
Thursday 16 January 2025
Salary Range
£45,954 - £68,931
Flexible Working Options
Job Share
Job Description Summary
Lloyds Banking Group is the UK’s leading digital franchise, with over 13 million active online customers across our three main brands - including Lloyds Bank, Halifax and Bank of Scotland - as well as the biggest mobile bank in the country. We're building the bank of the future, and we need your help.
The Intelligent Automation Platform is an Enabling Platform as part of the Enabling Services CIO in GCOO. Our purpose is to ‘automate the routine whilst supercharging our understanding of customers in order to help Britain Prosper’. The emphasis is on the provision of products that enable automation, in combination with generating, interpreting, and acting upon the data that improves our customer understanding. Our focus is on providing our products through federation and self-service to enable Business Platforms to deliver value at pace.
As a member of the Voice Analytics team within the Conversational Experience & Analytics Lab, you’ll play a vital role in our development of new chat and audio pipelines on Google Cloud Platform (GCP). You’ll collaborate on innovative solutions that incorporate pioneering AI and machine learning solutions, and on delivering actionable insights from vast amounts of unstructured data to hundreds of users.
We're a diverse group of people. Software Engineers, Robotics Specialists, Cognitive Developers, Data Scientists, Conversation Designers, Natural Language Engineers and many more. We come from a variety of backgrounds across the globe, but we all share in the vision of the untapped potential of human and machine intelligence.
Job Description
Lloyds Banking Group is seeking an experienced Software Engineer with a track record of delivering high-quality work to join our team in Bristol, UK. As a Software Engineer, you'll play a critical role in building the bank of the future.
Responsibilities
Develop, test, and deploy high-quality software solutions that meet business needs.
Write unit and integration tests, and align with coding standards to ensure code quality.
Collaborate with engineers, product managers, and testers to deliver high-performance backend services.
Work closely with SRE and DevOps team to monitor and troubleshoot existing services.
Requirements
Experience as a Software Engineer or in a similar role.
Strong understanding of software development principles with experience of building highly observable and scalable solutions.
Experience in Python. Experience of Node.js and React would be an advantage.
Be a self-starter, comfortable to drive self-learning by reading existing codebases.
Experience with GCP including tools such as BigQuery, Dataflow, Pub/Sub and Cloud Storage, or their equivalent AWS/Azure services would be an advantage.
Strong communication skills with the ability to convey technical concepts to non-technical audiences.
Proficiency with Git & an understanding of CI/CD and its implementation in cloud platforms.
Familiarity with Agile principles & practices including scrum methodology and associated tools such as Jira.
Familiarity with software testing methodologies and practices.
Outstanding problem-solving and analytical skills.
Effective collaboration and relationship-building capabilities.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference