2/3rd Line Technical Specialist

This role is an exciting opportunity for a skilled 2/3rd Line Technical Specialist to lead and manage the IT department within a leading not-for-profit educational institution based in Leeds. The ideal candidate will possess a passion for technology, a solutions-focused mindset, and a drive to improve and streamline processes.

Client Details

This reputable institution is a specialist in the field of arts. With under 500 users, it nurtures talent from across the globe, fostering creativity and innovation in its higher-education students. This establishment is based in the vibrant city of Leeds and holds a significant presence in the educational not-for-profit sector.

Description

• Overseeing and managing all IT operations within the institution.
• Developing and implementing IT policies and best practices.
• Ensuring the security of data, network access, and backup systems.
• Identifying problematic areas and implementing strategic solutions in a timely manner.
• Managing and coordinating all IT-related matters with vendors and partners.
• Managing the IT department's budget while seeking cost-effective technology solutions.
• Ensuring effective IT support is available to all staff and students.
• Staying updated with the latest technology trends relevant to the educational sector.

Profile

A successful 2/3rd Line Technical Specialist should have:

• A degree in Computer Science, Information Technology, or a related field.
• Proven experience in a similar IT management role within the not-for-profit or education sector.
• Strong knowledge of system and network security, databases, and data storage systems.
• Excellent leadership and decision-making skills.
• Strong communication and interpersonal skills, with a focus on customer service.

To apply for the opportunity you MUST have experience of the following:

- Windows Server
- Windows 11 and up
- Exchange Server
- Active Directory
- Powershell, Group Policies, DHCP, DNS
- Networking including routers& switches, firewalls and WiFi

Job Offer

• A competitive salary ranging from �29,000 to �32,000 per annum.
• A generous holiday package.
• An inclusive and supportive workplace culture.
• Opportunities for professional development and career progression.
• The chance to work in a vibrant and creative environment in Leeds.

We encourage all eligible candidates, who are excited about making a meaningful impact in the not-for-profit educational sector, to apply for this rewarding 2/3rd Line Technical Specialist.