2nd Line Engineer

Job Title: 2nd Line EngineerAll candidates should make sure to read the following job description and information carefully before applying.Location: SheffieldSalary: £26,000 - £29,000 (DOE)Contract: Full-time, PermanentVerus Recruitment has a great opportunity for a 2nd Line Engineer at a local MSP. Our client prioritizes their culture and reputation, earning multiple awards for their excellence. Their team enjoys a supportive and empowering environment in a brand-new, naturally lit office equipped with a pool table!In this role, you'll provide technical support to clients both remotely and on-site.Technical knowledge:Knowledge of Windows 11, Windows Server, user accounts, file management, and troubleshootingBasic understanding of macOS interface, system preferences, and software installationsProficiency with Microsoft 365, Exchange, and Exchange OnlineBasic understanding of IP addressing, subnetting, and DNSRouter configuration skills, including NAT and port forwardingUnderstanding of DHCP and dynamic IP assignmentVPN setup and troubleshootingFamiliarity with computer components and hardware setupKnowledge of backup and disaster recovery solutionsExperience with peripheral devices like printers and scannersBasic knowledge of smartphones and tabletsUsage of remote desktop softwareSoftware installation on various operating systemsAwareness of OS and software updatesBasic knowledge of antivirus software for system protectionFamiliarity with remote assistance toolsWhat's in it for you?Hybrid working - up to 2 days working from home per week (after probation)Free on-site parkingA great company culture and fun working atmosphereBrand new modern HQWestfield Healthcare CoverSocial eventsCasual dressCompany pensionDedicated time for personal development within your working weekFor more information contact our team on 01143830046***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***