Account Director - FTC - US Hours

At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner s Magic Quadrant for Global Marketing Agencies, we re proud to work with some of the world s leading brands. Digitas. Experience the power of connection. Our Commitment Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Job Description The client is based in the USA, and as a result, we are looking for someone to work East Coast USA hours specifically 2pm to 10pm UK time so that the client has the ability to contact us within their working day. This will require you to be a detail-oriented, proactive, self-starter, comfortable working in a distributed team and to have excellent communication skills. In this role, you will play a key leadership role within a dynamic, priority Digitas account. You will be responsible for successful account management spanning an exciting mix of strategy, creative, data and technology workstreams. You ll work closely with a Business Director and Managing Partner who sit across the whole account, and a cross-disciplinary team of strategists, creatives, technologists and data experts at the top of their game. The account is exciting and growing fast. This client has big ambitions and sees Digitas as a key strategic consultative partner as they pursue them. As Account Director, you will understand their business and the context of the wider account, steering projects in line with these wider goals. You ll be comfortable operating in a fast-paced, dynamic project environment, and confident leading within a multi-disciplinary, multi-agency working group. You ll collaborate constructively, while ensuring Digitas work and team can thrive. Responsibilities You will be a key leader within the account team, responsible for the success of the client relationship and in partnership with project management the delivery of brilliant work. You will Work closely with the Business Director to own core parts of the programme and key day-to-day relationships with clients and partners. Ensure that all requests are dealt with in a professional and timely way. Ensure that you are the voice of the Client within Agency teams for all the work that we deliver, plus ensure that the work is of high quality and on time/to budget. Build effective client relationships in which you become the client s trusted advisor. Understand the dynamics of your client s business, so that we can identify ways in which Digitas can help them meet their objectives. Own your projects from brief/concept to end of project review including collating results, writing case studies and taking learnings into future engagements. Work with delivery to ensure that the plan is being adhered to and communicate with key stakeholders (internally and externally) any changes that are being made Collaborate with creative, copywriting and production teams to produce high quality content (includes videos, as well as articles) Lead status calls, create relevant documentation and be responsible for follow-up actions Take responsibility for commercial management, including contributing to weekly revenue forecasts with your Business Director and Managing Partner, and careful monitoring of project budgets and margin. Work collaboratively with cross-discipline and cross-agency teams, facilitating success and where needed identifying new ways to let the partnership and projects thrive. Continue building your knowledge of the digital marketing & technology sector, including attending agency training sessions. Qualifications You will have an agency background, with 6+ years experience, including proven leadership of projects within a multi-stakeholder/multi-agency environment. You ll also bring: Proven ability to develop fruitful, trusting relationships with mid/senior level clients. Experience leading positive, long-term engagements within multi-agency working groups. The ability to prioritise and support your team in prioritising tasks on fast moving programmes of work. Excellent collaboration and communication (internally and externally). The ability to lead projects while knowing when to escalate/corral the support of your Business Director/Managing Partner. An ability to identify and implement changes or new ways of working. Commercial focus and leadership you ll always have one eye on the commercial impact of decisions and a proven ability to balance this with project and client objectives. Line management and a passion for developing the Account Manager/s working within your team. Leadership and standard-setting you ll set the bar for account management and wider team in terms of quality, delivery, communication and how we conduct ourselves with clients and partners. Additional Information Digitas UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS , onsite gym, and discount in our Publicis-Owned Pub The Pregnant Man Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. #LI-Hybrid #J-18808-Ljbffr