Account Director - Medical Education

Real Chemistry is a global health innovation company with offices across Europe and the US. We believe that the way to real, transformative change is through the uncommon combination of disciplines, technologies, and our greatest asset – our people. We are currently looking to add to our alchemic mix of more than 1,800 talented professionals. This is a great opportunity to join a dynamic, fast-growing global company committed to making the world a healthier place for all.Job Summary:Real Chemistry is looking for a Account Director join our growing team! Real Chemistry is looking for an Account Director to join our growing Integrated Client Services team! You'll work primarily on Medical Education activity, but you'll also be able to challenge yourself to think about how you can bring to bear the creative capabilities from the advertising side of our business to help your clients to maximise the impact that their Med Ed activity has, driving effectiveness and outcomes for HCPs and Patients alike.We focus on results and encourage all our staff to explore new and better ways to succeed in their roles. At the same time, we recognise the importance of a clear career structure and realistic expectations. What you’ll do:Client WorkAccountable for delivery of an entire programme of client work with SMT supportResponsible for ensuring that work is delivered to the highest standard and within timeframes and budgets agreed with the clientBe involved in strategic conversations with your client, set the strategy for the programme with minimal input from your Director, and ensure alignment with the strategy throughoutMaintain a knowledge of your clients’ business and the external factors which may impact upon it and react accordingly; have the flexibility to shift the direction of the programme responding to a changing landscape, providing counsel to the clientMaintain momentum on client business and seek solutions to barriersBe fearless and flexible in your approach – leading and executing a project, regardless of prior experience (or lack of)Regular, proactive client contact and coaching others to build/maintain a positive client relationshipAccountable for the client relationshipFacilitate client meetings/workshopsGrowth and New BusinessLead the creds and new business process with support of the SMT; contribute to RFIs and new pitchesLead on organic growth within existing accounts, selling-in new ideas and projectsIdentify new business opportunities outside of existing accountsSelf-DevelopmentFurther develop your leadership style, instilling professional values and good working habits in your teamsInspire, motivate and empower (beyond those you work with) when implementing the vision of the leadership team, protecting our cultureLine management responsibility (not only managing your linee, but also providing support re the management of their linee)Proactively supervise and address team and linees’ performance coordinating with other account leads/COO as requiredEnsure cross-learning and sharing of best practice between ADsResponsible for own professional developmentInvolvement in interviewing and hiring AEs and AMsFinancialResponsible for financial management of your client business and participation in the ISO financial processesReviewing timesheets at the end of monthAccurately forecast, proactively alerting SMT to any changes/potential slowing down of businessTracking use of resource against available budget throughout the month and flagging any discrepancies with proposals to rectify themHandling invoicingTracking receipt of client POsAttend month end finance meetingsEnsure the profitability of your accounts and take steps to address any problems, e.g. minimising over-service, addressing scope creep and suggesting alternative uses for budgetsSign-off on budgets under £20K; ensure budgets are reviewed with the client if the scope changes (before out of scope work is started) and agreements are in writing for budget amendsResponsible for requesting appropriate resource for your client businessEnsure financial management of the account is aligned with client contracts and POs are in placeComplete your timesheets accurately and on timeSubmit your expenses claims and credit card claims accurately and on timeBusiness and EnvironmentAd hoc involvement in the business planning processLeadership of internal teams (i.e. compliance/socials/inspiration/etc.)This position is a perfect fit for you if:​Our Company values –Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.You are highly organized self-starter, able to work independently and under tight deadlines.What you should have: Must have minimum of a bachelor's degree in a high science subjectAbility to work within and lead cross-functional teams internally (confidently liaise with and guide tech, creative and account teams) to deliver outstanding client workDevelop multi-faceted, multi-channel and multi-market strategies and campaigns to deliver against business objectives and strategic imperativesWork with analyst teams to identify key client KPIs, develop measurement and learning plans that communicate program performance reveal opportunities to increase successExperience in strategy development and execution of global programs, as well as local implementationAbility to relay high science of clinical trials or products to audiences with different levels of knowledgeAbility to support and drive new business operations alone and as part of bigger team In-depth understanding of industry regulations in the UK and across EuropeExperience with annual planning, resourcing, and forecastingProfessional presence, performs with a sense of urgency and with a client service orientationHas confidence to manage upward when required; able to connect with managers when deadlines will not be met or when issues are foreseeable Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Supervisory skills, with ability to lead and cultivate junior staff and effectively collaborate with subcontractorsDemonstrated growth and experience in management rolesProject management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgetsThe position requires some international travel for client meetings and conferences (20 - 30 percent)Real Chemistry offers a comprehensive benefit program and perks. Learn more about our great benefits and perks at: