Account Director

To apply, please submit your CV and a Cover Letter explaining why you'd be perfect for the role, to: 
##### with the subject line '[Name] Account Director'
OVERVIEW:
As the Account Director, you will play a pivotal role in managing client relationships and guiding the strategic and creative direction of projects. You will work closely with clients to understand their needs, develop innovative solutions, and ensure that projects are delivered successfully. This role involves coordinating with creative teams, project managers and identifying opportunities for growth and improvement. You will act as the primary point of contact between the agency and the client, ensuring clear communication and alignment with the client's goals.
Client Services:
Management of all core client accounts at Chapel
Maintaining strong relationships with existing clients and identifying opportunities for growth
Understanding client briefs, and challenging brands & our creatives for the best possible output
PM Team Management & Creative Oversight:
Visibility across all projects, ensuring a smooth process between creatives and PM’s
Oversee the delivery of high-quality services or campaigns, ensuring they align with agreed-upon standards and objectives
Across all resource & budget meetings with the PM’s
Main POC for all PM related queries
Finance & Forecasting:
Lead bi-weekly budget meetings with the PM team alongside Director, presenting weekly forecasts to Senior Leadership
Monitor and report on the performance of client accounts, providing insights and recommendations for improvement
Manage account budgets, profitability, and financial aspects of projects to meet or exceed financial targets. Generating proposals & supporting PM’s with estimates
Attending monthly accountant/bookkeeper meetings
KEY SKILLS REQUIRED:
Client Relationship Management:
Significant experience in managing client relationships, with a background in advertising, design, or marketing agencies
Strategic and Creative Thinking:
Ability to plan and strategise at a senior level, with a persuasive approach to creative projects
Communication and Negotiation:
Excellent written and oral communication skills, effective negotiation abilities, and the capacity to lead client meetings and presentations
Team Management:
Strong leadership skills to manage and develop a team, with a focus on delegation, workload balance, and growth
Commercial Acumen:
Attention to detail, knowledge of financial and business practices and business development. A full awareness of creative processes and techniques, including digital platforms