Brook Street Recruitment is working with our Belfast city centre client who is a leading telecommunications solutions provider that has built up a range of offerings including business mobile, IoT, land line and IT.
The Role
- Develop and maintain meaningful business relationships, while building an understanding of client's business drivers, both financial and operational
- Consistently delivering an excellent level of customer service
- Establish strong customer relationships through face-to-face meetings
- Keeping customers informed of new products and services
- Stay up to date on competitor products and marketplace changes in order to keep and win business
- Identify new business opportunities to drive up selling and cross-selling within customer base
- Working closely with the Sales teams to identify and grow opportunities.
- Negotiate contracts and close agreements to maximise profits.
Requirements:
- Educated to GCSE Level
- Proven experience in account management
- At least one year's sales background
- Excellent communication skills both written and verbal
- Proficiency in Sales force or other CRM software
- Proven expertise in addressing customer inquiries and issues, along with the ability to achieve satisfactory resolutions
- Ability to analyse data and market trends to make informed business decisions
Benefits:
- Company pension
- On-site parking
- Working an 8-hour shift - Monday to Friday - No weekends
If you have the skills, experience, and enthusiasm to take on this challenge and succeed in a fast moving, competitive technology-based environment then my client would really like to hear from you.
Please send CV to Colleen Farquharson via the apply link