Account Manager - Telecoms

Brook Street Recruitment is working with our Belfast city centre client who is a leading telecommunications solutions provider that has built up a range of offerings including business mobile, IoT, land line and IT.
The Role

• Develop and maintain meaningful business relationships, while building an understanding of client's business drivers, both financial and operational
• Consistently delivering an excellent level of customer service
• Establish strong customer relationships through face-to-face meetings
• Keeping customers informed of new products and services
• Stay up to date on competitor products and marketplace changes in order to keep and win business
• Identify new business opportunities to drive up selling and cross-selling within customer base
• Working closely with the Sales teams to identify and grow opportunities.
• Negotiate contracts and close agreements to maximise profits.

Requirements:

• Educated to GCSE Level
• Proven experience in account management
• At least one year's sales background
• Excellent communication skills both written and verbal
• Proficiency in Sales force or other CRM software
• Proven expertise in addressing customer inquiries and issues, along with the ability to achieve satisfactory resolutions
• Ability to analyse data and market trends to make informed business decisions

Benefits:

• Company pension
• On-site parking
• Working an 8-hour shift - Monday to Friday - No weekends

If you have the skills, experience, and enthusiasm to take on this challenge and succeed in a fast moving, competitive technology-based environment then my client would really like to hear from you.
Please send CV to Colleen Farquharson via the apply link