Account Manager

Job Title: Account Manager

Location: Liverpool

Salary: �50,000 - �57,500K

Our client is looking for an Account Manager to join their team in Speke on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, car allowance or company vehicle, bonus, and benefits package.

Who are we looking for?

• Excellent Customer skills with an ability to manage customer's expectations within the PFI framework
• Experience of managing TFM services delivery - both in-house and outsourced
• Thorough understanding of spend, budgetary requirements and controls
• PC Literate and knowledge of MS Office applications, able to use Excel
• Budgetary management and control - management of WIP, Purchase Order management, debt and cash recovery
• Excellent motivation and influencing skills
• Good commercial awareness
• Sound understanding and experience of risk assessment / management
• Thorough knowledge and experience of Safety, Health, Environmental & Quality assurance systems
• Good negotiation skills
• Good presentation, influencing and motivation skills

**This role includes a DBS Standard check therefore ability to pass is essential**

The Role:

So, what will you be doing as the Account Manager?

• Manage the delivery of the facilities services for the Knowsley Schools account
• To ensure compliance with all company policies and procedures and ensure that they are followed by all personnel involved on contract
• To work closely with the Client, Authority Representative and Fire Service to deliver an excellent service in support of their objectives
• To ensure Equans are meeting SLA's and KPI's consistently across all services provided
• To generate and foster an interdependent Health and Safety culture across all services
• To manage and understand all aspects of the NWFR profit and loss account and ensure services are delivered as efficiently as possible, taking into account the possibility of Equans group delivery wherever possible and financially viable
• To ensure that all risks relating to safety, health, environment and quality are effectively managed using risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and service users
• To own development of the H&S action plan, sustainability action plan, legal registers and risk registers and complete assigned actions in a timely manner
• Ensure all accidents and near misses are adequately recorded, investigated and appropriate action taken
• To produce internal and contractual Monthly and Annual Performance & Lifecycle Reports for review with clients
• To produce Monthly Detailed Contract Reviews for the Operations Director
• To develop effective working relationships with operational personnel, suppliers and sub-contractors to improve operational performance
• To encourage a high level of client and colleague engagement across the sites to support Customer Surveys and Employee Surveys
• To create a positive working environment for the team
• To Identify ways to improve the services and works with the contract team to introduce these
• To evidence knowledge and understanding of the SLAs, opportunities and risks present
• To drive profit improvement through both works and cost saving initiatives

What can we offer you?

• �50,000 - �57,500K salary
• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

My client is keen to get this position filled ASAP, so if you feel you have the right skills, drive and passion for this role, please apply now!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.