Account Manager

A client of ours in the Kelvedon area are recruiting an Account Manager to join their team. This is a full-time position working Monday - Friday 8.30am - 5.30pm and paying �26,000 - �28,000 per annum depending on experience.
Key Duties include but are not limited to:

• Client Communication: Answer incoming calls and emails promptly, ensuring client inquiries and issues are addressed.
• Relationship Management: Develop and maintain robust relationships with clients and suppliers.
• Account Management: Oversee the accounts of current clients, ensuring their needs are met, and opportunities for upselling and account growth are identified and pursued.
• Sales Support: Assist the sales team with daily tasks, contributing to the overall achievement of sales targets.
• Customer Retention: Focus on customer engagement strategies and initiatives aimed at retaining existing clients.
• Order Processing: Manage and process orders for current clients efficiently.
• Administrative Support: Perform general administrative duties as needed, including file management, scheduling, and documentation.
• Any other duties as required.

Skills and Experience required to be considered for this Account Manager position:

• Experience in call centre and customer service role and/or account management.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office

Great Benefits to working for this company include:

• Commission structure available
• Free on-site parking
• Excellent working environment
• Friendly and supportive team
• 20 days + Bank Holidays

If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.