Account Manager

Exciting opportunity to join our client as an Account Manager on a full-time, permanent basis. You will be instrumental in maintaining key client relationships, driving operational excellence, and supporting the sales team through effective processes and precise administration.

Key Job duties

• Build and nurture long-term relationships with an existing portfolio of clients, ensuring their satisfaction and loyalty.
• Proactively identify cross-sell opportunities where possible
• Act as the primary point of contact for all client enquiries, ensuring swift and effective resolution.
• Redirect and escalate enquiries to appropriate departments when necessary

Candidate Attributes

• Minimum of 2 years in a B2B customer service role, with a proven track record of success.
• Ability to identify issues proactively and implement solutions
• Highly organised with the ability to manage workload independently.
• Advanced proficiency in Microsoft Office, especially Excel.
• CRM experience/knowledge would be beneficial

In return, our client is offering an exciting benefits package including a performance-related bonus package, flexible working hours, 22 days annual leave plus bank holidays, professional and personal training opportunities and much more.

CSG Recruitment Solutions is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. CSG Recruitment Solutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.