Accounts Administrator

Brook Street is proud to represent a prominent company in the procurement solutions industry, seeking a dedicated Helpdesk & Accounts Administrator to join their vibrant team in Portadown, Northern Ireland. This full-time, permanent position.

\nKey Responsibilities\n

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• \nFirst Point of Contact: Serve as the initial contact for inquiries and troubleshooting, ensuring a positive experience for all users.
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• \nAccount Reconciliation: Conduct supplier account reconciliations to maintain accurate financial records.
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• \nData Entry: Manage purchase and sales ledger data entry, ensuring timely and precise updates.
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• \nInternal Portal Updates: Regularly update the internal portal with relevant information and changes.
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• \nSupplier Coordination: Build and maintain relationships with suppliers, ensuring compliance with processing requirements like purchase orders and invoicing standards.
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• \nHelpdesk Management: Oversee the helpdesk operations, logging and resolving issues related to user access, supplier queries, and order statuses.
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• \nSupplier Onboarding Support: Assist in the onboarding process for new suppliers by providing necessary guidance and training.
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• \nInternal Liaison: Collaborate with various internal departments to ensure efficient supplier operations and communicate essential updates.
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\nExperience and Qualifications\n

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• \nTechnical Skills: Familiarity with the Xero accountancy package is advantageous.
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• \nOrganisational Skills: Exceptional organisational abilities with a talent for multitasking and prioritising tasks effectively.
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• \nCustomer Service Experience: Proven background in a customer service or helpdesk role, demonstrating strong communication and relationship-building skills.
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• \nEducational Background: Minimum education of GCSE level or equivalent.
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\nDesirable Attributes\n

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• A proactive approach to problem-solving and a commitment to delivering excellent service.
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If you are an organised and motivated individual ready to contribute significantly to a dynamic team, we encourage you to apply for this exciting opportunity! For further information, please reach out to Jake Knocker

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.