Connect2Luton are excited to recruit a Accounts Receivable Officer on behalf of Luton Borough Council.
Main purpose of position:
Responsible for the delivery, efficient income management and effective recovery of debts or all Central, Trading Services and Adult Social Care invoices. Support the Debtors financial system with responsibility for documenting procedures, testing enhancements and training new application users.
As a Accounts Receivable Officer, you will be responsible to:
�Prevent Accounts Receivable debt through early contact with debtors to the issue of Final notices, letter before Action and Legal Letters onwards, taking action to contact debtors, negotiate and monitor payment arrangements.
�Deal with correspondence, ensuring debtors receive correct notice of any court action, adjournments and payment arrangements, other associated recovery procedures and any necessary revised bills. Maintain accurate case records and keep file notes up to date.
�Be fully proficient and aware of a range of complex services charged via the Accounts Receivable Service. Be aware of and keep up to date with legislation in relation to charges for Adult Social care, safeguarding of vulnerable adults and other related matters.
�Specialised targeting of debts e.g. Adult Social Care, Commercial rent, Highway default charges, staff loans using a variety of recovery methods. Select, escalate and monitor cases for enforcement agents, Legal action, service cessation, including dealing with the returned enforcement agents/bailiff instructions progressing these to the next most appropriate stage of recovery.
�Produce regular performance management data, including aged debt analysis and data for local performance indicators to Service areas.
�Investigate, resolve and respond to queries from both debtors and service managers, giving appropriate advice/assistance on issues such as disputes on invoices billed, tracing missing payments via the Council's cash receipting Treasury Management applications, VAT issues and input form control in accordance with Council procedures.
�Enforce ownership of debt across directorates to improve collection rates and raise awareness of debt management. Ensure the Council's write off procedures are adhered to, when all collection options have been exhausted, by producing relevant information and obtaining agreement as appropriate in accordance with the Council's Write off Code of Practice.
�Assess, scrutinise and determine the quality and accuracy of invoice and credit note requests, including from interface systems (e.g. Adult Social Care Residential, BTS, Transport) ensuring that VAT calculation is correct Carry out the daily reconciliation of all data transactions including periodic accounts, rectifying and recording any financial discrepancies identified as part of the reconciliation process.
�Process amendments including write-offs, changes to payment arrangements and customer circumstances including changes to liabilities and propensity to pay.
�Assist with the implementation & testing of new releases of the Financial Debtors application and associated feeder systems.
Skills and Experience:
About Us
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.
Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.
We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.