Admin Officer - HMPPS Regional Offices

Admin Officer - HMPPS Regional Offices

Admin role in very busy Prison to Court Video Link Team.

Brook Street are working in partnership with HMPPS North-East Regional Office in their search an Administrator to join their busy team.

FOREST HOUSE (DH15AN) - DURHAM - OFFICE FULL TIME

Monday to Friday: 9am to 5pm - 37 hours per week

�11.59 per hour - Weekly Pay

Assignment is until the end of December 2025 with a possible extension

Job description

This is a regional job the centralised listing team is located in prison premises outside the secure perimeter alongside HMP Durham. The unit deals with listing of Prison to Court Video Links daily. This covers Cumbria Durham, Northumberland, Yorkshire and Humber areas. This is a dynamic environment requiring excellent interpersonal skills and the ability to work to tight deadlines.

The aim of this role is to reduce the number of unnecessary productions at court by maximising the use of Prison Court Video Link (PCVL) slots within prisons. The administration priorities are to get the most out of available capacity, reduce unnecessary physical movement of prisoners, and maximise operational efficiencies. The reduction in productions is due to the challenge process introduced by our Centralised Listing Team (CLT) who will challenge the need for a prisoner appearing at court.

This is a non-operational job.

Overview

The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.

This is a non-operational role which may involve contact with prisoners depending on their area of work.

This role has no line management responsibilities.

Characteristics

Typical tasks associated with this Group Profile include:

• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment
• Complete monitoring returns for area of work
• Co-ordinate any awareness sessions for area of work

• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.