Administrative Support Officer

Our Public Sector Client based in Hertford requires an Administrative Support Officer to work within their Housing Department. The role is initially for 3 months running through to May 2025 and the successful candidate will be supporting a Housing Support Worker.

The hourly rate is �11.44 per hour, some Hybrid working will be considered, but an office presence throughout the week will be required.

The purpose of the role will be to:

Provide one-on-one support to individuals experiencing homelessness or threatened with homelessness, reviewing their personalised housing plan (PHP) that has been created with the applicant and their housing options caseworker. Helping applicants that are owed a prevention or relief duty to take the reasonable steps in their PHP to find suitable accommodation and the steps that they should take, and the council should take to prevent and relieve their homelessness.
Assist clients in accessing private rented and supported accommodation. Help them to access the relevant support services, such as healthcare and employment, and help them to engage with support services. Help clients with the completion of housing register applications, benefit claims, and other necessary help with documentation. Liaise with external agencies, including healthcare providers and charities, to ensure clients receive the support they need. Ensure accurate case notes are updated, and records are kept in line with our legal duty and organisational requirements. Work in collaboration with other staff members and departments to improve service delivery and outcomes for individuals experiencing homelessness.
This role will be working with a single homeless cohort, with a focus on people with multiple disadvantages. Working alongside the Housing Options case officers.

Please apply in the first instance to (url removed)

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.