Administrator

Administrator - Registration ServicesLocation: Riverside Directorate: Energy SystemsJob Ref No: R6425An exciting opportunity has arisen for an enthusiastic Administrator to join our Registration Services team.The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering the homes of 8 million customers across 3.9 million and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs now and in the future.Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for someone who is passionate about our plans to invest in a sustainable network, support net zero and create a greener energy future. In this role we are looking for a well-rounded administrator to comply with our internal and external obligations. Along with a competitive salary between £22,011 - £24,268 we also offer great benefits including:Enrolment into our Pension Scheme, with a generous company contributionFree onsite car parkingAnnual leave of 25 days + bank holiday entitlement37 hours per week, between 08:00 – 17:00, Monday to FridayAgile working arrangements with up to 2 days per week working from home, depending on business needsPotential for overtime at excellent ratesEmployment benefits package including free tickets to local tourist attractionsKey ResponsibilitiesThe successful candidate will be accountable for:Undertaking processes and procedures in line with internal and external requirements and contributing to associated audits.Responding to and dealing with telephone and email enquiries from internal and external stakeholders delivering a 10 out of 10 every time.Communicating/liaising with customers, electricity suppliers and other industry parties.Contributing to system/business process changes.Participating in Customer Support arrangements.Key CompetenciesExcellent Communication and organisational skillsExperience of working in an administrative settingAbility to interrogate systems and obtain meaningful informationAbility to use in house systemsQualifications and AttributesEssential Qualifications and Experience5 GCSEs A-C, including Maths and EnglishProficient with Microsoft packages specifically, ExcelPrevious administration experienceTeam playerGood communication skillsDesirable ExperienceWorking within the energy industryPost Date: 5 July 2024Close Date: 2 August 2024Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010