Administrator

Base Location: Battle, with a hybrid approach to working

Salary: Up to £28,000 dependent on experience

Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & Medical Cash Plan

About Us

Set up in 1987 by a small but passionate group of foster parents, we became the UK's first independent foster care agency. That gives us the benefit of over 30 years' of fostering experience and we're still going strong!

The founder members recognised that looked after children - especially those who'd had very difficult starts in life - needed specialist support. So right from the beginning they put the child at the centre of their thinking and surrounded them with an integrated range of support services. In fact, that's what ISP means: Integrated Service Programme.

Over time, this circle of support has increased to include a whole range of professionals that children and foster parents can tap into, whenever they need to. This includes social workers, fostering advisors, teachers and therapists, who all work with our foster parents and the children they look after, helping them understand and manage even the most challenging situations. This is what's known as a 'therapeutic approach' to fostering and it's something that we pioneered.

ISP is currently seeking an experienced Administrator to work alongside an established team specialising in the recruitment and review of foster parents. The successful candidate will need to learn the various roles within the team so they can support colleagues at times of increased workloads.

Requirements

• Proficiency in Microsoft Office Suite
• Previous experience in line management is desirable but not essential
• Strong administration skills including excellent minute taking
• Excellent attention to detail
• Multitasking and time management skills, with the ability to prioritise tasks
• Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations
• Excellent organisational skills with the ability to manage own workload independently
• Able to build on good working relationships with professionals from various disciplines
• Passionate, professional, with a "can-do" attitude at all times
• A good understanding of GDPR and the ability to be confidential and discreet about information and data

Responsibilities

• Responsible for ensuring that the administration work is carried out efficiently and effectively by managing, co-ordinating and delegating tasks as well as working alongside the administrators making sure that deadlines are met
• Carrying out supervision of the administration staff
• Carrying out Annual Performance Reviews in consultation with the Registered Manager, of administration staff, following up objectives set throughout the year ensuring targets are met
• Ensuring Centre staff receive administrative support as and when required
• Maintain Foster Carers records on our recording system CHARMS

The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by ISP.

ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.

ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment