Administrator

Administrator - Edinburgh City Center - Salary up to £25,000 DOE
CBW is excited to be working with a leading facilities company based in Edinburgh City Center. This is an excellent chance for experienced customer service professionals to take the next step into planning administration within a dynamic and well-established organisation.
Key Responsibilities:

\n
• Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.
\n
• Maintain and update records related to maintenance, service contracts, and compliance documentation.
\n
• Prepare reports, presentations, and meeting minutes as required.
\n
• Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.
\n
• Act as the first point of contact for FM-related queries and service requests.
\n
• Log and track work orders, ensuring timely responses and updates.
\n
• Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.
\n
• Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.
\n

Person Specification:

\n
• Strong administrative and organizational skills.
\n
• Excellent communication and customer service abilities.
\n
• Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software (e.g., CAFM systems).
\n
• Ability to manage multiple tasks and prioritize workload effectively.
\n
• Knowledge of health and safety regulations and compliance requirements (desirable).
\n
• Experience in working within a Facilities Management environment (preferred).
\n
• Previous experience in an administrative role, ideally within FM or a similar environment.
\n
• Familiarity with FM operations, property management, or building maintenance (advantageous).
\n
• Strong IT skills and experience working with databases and reporting systems.
\n

Salary & Benefits:

\n
• Salary up to £25,000 DOE
\n
• 25 days annual leave plus bank holidays
\n
• Generous workplace pension scheme
\n
• Training, development & progression opportunities
\n
• Monday to Friday 8am - 4.30pm
\n