Administrator

Blocktech MEP are currently looking for Administrator & PA to join our client in their independent, practice of Chartered Surveyors & Engineers.

They are a well-established family firm which has grown from strength to strength over the last 18 years, whilst maintaining the original values. They offer a range of services including building surveys, structural inspections, party wall matters, structural design, and valuations.

Role responsibilities

• The successful candidate will need to be committed to delivering top customer service, greeting the customers in a welcoming, enthusiastic, and professional telephone manner.


• Answering inbound telephone calls whilst providing exceptional customer service and assisting clients.


• Supporting the sales team with administration duties and taking payments.


• Dealing with customer enquiries and booking survey dates to support the sales team.


• Building customer relationships and inspiring confidence to encourage repeat business.


• Invoicing Clients, updating accounts software and keeping the CRM up to date.


• Maintaining office systems, including online data management, and filing.


• General PA duties for the Director and Office manager.

Necessary requirements or attributes

• Experience in customer service and administration.


• Basic accounting skills or previous basic experience using accounting software.


• Excellent written and verbal communication skills


• Good telephone manner and the ability to build rapport with clients.


• Good attention to detail & IT Literate


• Outstanding organisational and interpersonal skills

If successful, you will receive the following.

• 8:45 - 17:00 Monday to Friday


• �28,500 - �30,000 Salary


• 28 days annual leave (including bank holidays)


• Staff and client social events, Including Marketing, Xmas and Summer Parties.

*The job role responsibilities listed in this advertisement are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.