Administrator

Role: Administrator

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Location: Hillsborough, Sheffield

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Full-Time | 40 hours per week | Monday to Friday

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Salary: £25,396.80 per annum

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Join our team at Precedo Healthcare Services, where we're passionate about delivering high-quality supported living and domiciliary care across the UK. We're currently seeking an organised, friendly, and proactive Administrator to support our growing team in Hillsborough, Sheffield.

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Key Responsibilities:

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• Answering calls and emails from clients, care staff, families, and professionals
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• Maintaining accurate and up-to-date records for clients and staff
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• Organising electronic and paper filing systems (scanning, filing, uploading) and data entry
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• Supporting care rota preparation
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• Communicating rota or care updates to staff and clients
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• Sending correspondence such as policy updates
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• Monitoring care visit schedules and reporting missed or late calls
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• Logging and escalating incidents, Safeguarding concerns, or complaints
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• Keeping documentation accurate and complete (e.g. training records, signatures)
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• Assisting with preparation for audits and inspections
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• Upholding GDPR and confidentiality standards
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• Processing timesheets and assisting with payroll submission
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• Assisting with invoice queries and billing corrections
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Required Skills & Qualifications:

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• GCSEs (or equivalent) in English and Maths
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• Proficiency with IT systems (Microsoft Office, email, etc.)
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• Strong administrative and organisational skills
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• Attention to detail and excellent communication
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• Friendly, professional manner and excellent customer service
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Preferred Skills & Experience:

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• Previous admin, reception, or customer service experience
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• Experience or understanding of healthcare/social care
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• Level 2 or 3 qualification in Business Administration (or similar)
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Why Join Precedo Healthcare Services?

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• Full training and ongoing support from an experienced team
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• 23 days holiday plus bank holidays (rising to 25 with service)
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• Paid sick leave (with length of service)
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• Career progression and funded qualifications
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• Workplace pension scheme
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• Supportive team culture
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• Company awards, events, and recognition
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Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE.

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Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.