Aftersales Coordinator - Windows & Doors

Aftersales Coordinator - Windows & Doors
Job Title: Aftersales Coordinator - Windows & Doors
Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories,Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales
Location: Corby
Remuneration: £25,000 - £28,000

Benefits: Comprehensive Benefits Package

The role of the Aftersales Coordinator - Windows & Doors will involve:
Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers
Youll be the first point of contact for all customer enquiries after the sales process
Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else
Ensure an exceptional standard of customer service at all times
Resolving all customer queries and complaints in a timely, professional manner
Liaise internally with: area sales managers, transport, factory etc.
The ideal applicant will be Aftersales Coordinator - Windows & Doors with:
Must have customer service/aftersales experience
Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support
Confident with dealing with customer complaints
Possess commercial acumen, focusing on customer needs and outcomes.
Exceptional customer service and relationship building skills
Excellent communication skills, both written and verbal
Highly organised, resilient, confident and personable
Ability to work efficiently as part of a team
Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories,Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales

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