Aftersales Team Leader

Aftersales Team Leader

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Nuneaton

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£27,753 per annum

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Full Time

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Friday-Sunday shifts you can work from home after training!

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Are you looking for a role that is PERMANENT from day one?

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Want to work for a modern rapidly growing company that looks after their staff?

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Then this is the role for you! We are currently recruiting for a modern company based in Nuneaton that is looking for a Customer Service Manager to join their growing Customer Service Team. This role is full time, permanent from day one working 09:00 - 17:00 or 9:30-17:30 with one Saturday and Sunday in four on a rotational basis.

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So what would I be doing?

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• Using CRM systems
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• Provide guidance and help with problem solving challenging customer queries
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• Hold weekly training sessions
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• Help support HR team
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• Delivering outstanding customer service
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• Be the final point of contact for any customer service complications
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• Identify opportunities to improve customer service
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• Training and developing a team
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And what do I get?

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• Permanent from day one
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• 25 days holiday increasing by 1 day for every year of service (max 28)
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• Cycle to work scheme
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• Staff discount 45%
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• Friends and Family discount
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• Half a day Christmas Shopping
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• Death in Service
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• Friday-Sunday shifts working from home
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But what do I need?

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• At least 12 months experience in Customer Service Management
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• Experience using CRM
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• Proven track record building and managing high performance teams
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If this sounds like the role for you then APPLY NOW! Alternatively text 'Customer Service Manager' to 07826 945 708

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#WecanSolviT #CustomerSerivce #CustomerServiceManger

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