Agricultural Account Manager

Agricultural Account Manager
Vacancy Reference: 40259 SD

*This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.*
Are you an experienced account manager?

Do you thrive in providing excellent customer service?

Have you got a passion or background in the Agricultural, Farming or Rural sectors?

If so, this could be the role for you…

The Company:
A market leading, highly prestigious supplier of Agricultural and Rural Services across the UK.

The Job Role:
Your role will be focused on account management which includes improving the experience of current account holders, whilst increasing engagement levels, and ensuring retention of accounts. To deliver these key objectives, you will implement processes and technologies to ensure a first-class service is provided.
Location: Covering the Midlands Region - Hybrid Working

Salary Package: £28,000 - £30,000 Basic Salary + Excellent Benefits Package

Key Responsibilities:
To own and deliver the key components of the retention strategy: on-boarding, proactive calling and off-boarding - account management.

To produce engagement retention reports, including analysing trends.

To interpret account retention statistics and report back on regular intervals to the regional teams and centrally.

Work closely with the IT team to maintain and develop the CRM system, ensuring it is accurate, accessible and user-friendly.

Ensure account records and contact details on the CRM are up to date and correct.

To support with account research, surveys and provision of account intelligence.

To communicate key messages and feedback from account holders to the appropriate policy teams.

To support and work closely with sales team to help develop leads and introductions.

To promote and up-sell the company services.

Support the regional team when required at customer facing events, shows and AGMs.

Candidate Skills and Experience:
Proven account management or other relevant experience.

Demonstrated ability to communicate and influence credibly and effectively at all levels.

First-rate customer care and communication skills.

Experience of working within the account management function for a professional organisation.

Strong skills and experience in using a CRM database.

Keen attention to detail and accuracy in recording statistical data and providing reports.

Excellent organisational, administrative and time-management skills.

An understanding of issues which are affecting agricultural, farming, and rural businesses and experience of working in the agricultural, farming or rural sector - highly desirable.

Personal Attributes:
Confident person, able to communicate with people at all levels.
Customer-focused.
Friendly, approachable manner.
Good team player

Other:
Able to travel
Ability to work flexible hours when required
Hold a valid driving license

Keywords:
Agricultural Account Manager, Account Manager, Rural Services, Agricultural Services, Rural Account Manager, Account Management, Agricultural Jobs, Jobs in Agriculture, Rural Jobs, Midlands, Agri FJ, Agricultural Recruitment, Agricultural and Farming Jobs.

We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.