Air and Ocean Import Specialist

Import Clerk - Freight Forwarder (Sea Freight or Air Freight)Progressive Freight Forwarder looking to add an Import Clerk to their team, busy, exciting working environment promoting development and progression!PackageBasic Salary 32k - 40k (dependent on experience)Bonus paid 2x annually37.5 hours per weekMonday to Friday 0900-1730hrsPaid overtime25 days holiday plus bank holidaysJob DescriptionThe position would be a complete start to finish role, to include but not limited to:Arranging import shipments from worldwide origins.Arranging collections with selected transport companies.Liaising with clients and other branches,sales departments, hauliers, etc.Providing excellent customer service to import customers.Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices.Good negotiating skills.An in-depth customs knowledge and the ability to complete import customs entriesExperience at communicating with shipping lines, airlines and transport companies.Candidate SpecificationMinimum 2 years experience in a similar function in the freight forwarding industry.Team player together with ability to work on own initiative.Tactfully handle customer queries / excellent telephone manner.Stay calm and focused under pressure.Willingness to work occasional overtime.Understanding of ocean imports would be an advantage.Freight ForwardingImport OperationsCustoms RegulationsOceanFreightCustomer ServiceAir FreightSeafreightOcean TransportationCustoms Clearance