Air Import Operator

Air Import Operator - Freight Forwarder

Progressive Freight Forwarder looking to add an Air Import Operator to their team, busy, exciting working environment promoting development and progression!

Job Description

• The position would be a complete start to finish role, to include but not limited to:


• Arranging import shipments from worldwide origins.


• Arranging collections with selected transport companies.


• Liaising with clients and other branches,sales departments, hauliers, etc.


• Providing excellent customer service to import customers.


• Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices.


• Good negotiating skills.


• An in-depth customs knowledge and the ability to complete import customs entries


• Experience at communicating with shipping lines, airlines and transport companies.

Candidate Specification

• Minimum 2 years experience in a similar function in the freight forwarding industry.


• Team player together with ability to work on own initiative.


• Tactfully handle customer queries / excellent telephone manner.


• Stay calm and focused under pressure.


• Willingness to work occasional overtime.


• Understanding of ocean imports would be an advantage.

Package

• Basic Salary 32k - 40k (dependent on experience)


• Bonus paid 2x annually


• 37.5 hours per week


• Monday to Friday (Apply online only)hrs


• Paid overtime


• 25 days holiday plus bank holidays