Airfreight Import Coordinator

p Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. /p p br br If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. br /p p At Metro, its our innovative technologies, pushing of boundaries and, most importantly, our employees that sets us apart. We are proud to say we have been voted a Great Place to Work by our employees in recognition of the positive ethos we have created across all of our locations. /p p br /p p Metro seeks an Airfreight Import Coordinator to join our Airfreight team on the Birmingham Business Park. /p p br /p p strong The Role /strong /p ul li Creating and maintaining customer standard operating procedures /li li Having a clear financial understanding of each job file(s) within your remit /li li Providing accurate and timely reports to department manager /li li Having ownership and taking accountability to deliver operational excellence /li li Ensuring that a 'customer is king' ethos is always applied in actions for the business /li li Delivering accurate and timely paperwork in relation to the creation and issuance of import documentation /li li Demonstrating commercial acumen and an in depth understanding of the P&L of a job /li li Freighting and Invoicing /li li Creating operational reports and ensuring that anomalies are escalated appropriately /li li Establishing and maintaining strong working relationships with suppliers, airlines & overseas partners/agents /li li Ensuring that Metro's policies and procedures are adhered to /li /ul p br /p p strong Key Performance Areas /strong /p ul li Response to clients is timely and accurate /li li Accurate and timely creation and issuance of deliveries and documentation /li li Airline storage is never incurred for Metro’s account. /li li Freighting / Rating accuracy and timing meets the company policies /li li Purchase queries are responded to within the company policy time frames /li li Cost and sales are known, controlled and managed /li li Operational reports are followed and anomalies escalated /li li Country specific requirements observed and applied /li /ul p br /p p strong General Skills /strong /p ul li Industry and operational knowledge of Airfreight /li li Able to cope and accustomed to working under pressure to meet fixed deadlines /li li Strong numerical and commercial skills /li li Excellent attention to detail /li li Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise – preferable) /li li Proactive, team worker with excellent time management and organisation skills /li li Enthusiastic, flexible, and self-motivated /li /ul p br /p p strong Why choose Metro? /strong /p ul li Competitive salary including a bonus which is paid twice a year! /li li Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more. /li li Health cash plan. /li li Octopus Electric Vehicle car scheme. /li li Free parking. /li li Respectful working environment. /li li Plenty of opportunities for training and development /li /ul