Title: Application Support Engineer (Treasury Systems)
Start date: ASAP
Location: Manchester, UK
Contract: 7 Months
Type: Hybrid - 2 Days onsite
Salary: £350 - £395 per day (Inside IR35)
Key Responsibilities:- Provide IT support for all Treasury applications to ensure maximum service availability.
- Offer occasional out-of-hours support to ensure business-critical and regulatory tasks are completed.
- Assist in the delivery of strategic projects, working both independently and as part of a team.
- Deliver BAU small changes and service improvements, assessing benefits and risks accordingly.
- Liaise with suppliers and business partners to ensure effective resolution of technical issues and the delivery of agreed commitments.
- Engage with Major Incident Managers and Problem Managers during high-severity failures and assist in root cause analysis.
Technical Knowledge:
A strong understanding of Treasury IT systems, with experience in one or more of the following:
- Most valuable: SWIFT and/or Kondor+ (or an equivalent Treasury Management System)
- SWIFT WebAccess services (e.g., RTGS/Enquiry Link)
- Bottomline GTX & Bottomline MMCF
- Easyway & Crest
- Kondor+
- Refinitiv real-time feeds
- Bloomberg
- Unix knowledge
- Database development skills (SQL or Sybase preferred)
Other Skills & Experience:- Incident management experience
- Strong IT troubleshooting skills
- Familiarity with call logging systems such as SMAX
- Experience working with business customers in an IT service delivery environment