Applications Engineer

Position: Applications Engineer

Location: West Midlands

The Company: Machine Tools manufacturer �

The Role:

• The role is to provide the expertise required supporting customers, sales team, service and UK sales support colleagues at all levels.


• Communicate to a high standard to liaise with the Application Manger, sales team, customer and suppliers.


• Identify level of detail required, time frame, budgets, etc. at the proposal stage.


• Planning and preparing customer special cutting demonstrations.


• Detailed in depth NC control & CAM system demonstrations.


• Support in answering all telephone enquiries.


• Participate in all work carried out in the showroom.


• Planning of machine demonstrations showcasing the latest technology and partners / supplier technology.


• Planning and proving demonstrations for shows & running of shows (national & international).


• Support as required with providing program training courses for customers.


• Ability to manage and prioritise tasks.


• Identify new technology, relating to the machine, options and local supply including work holding, programming CAD/CAM, Automation, in process measuring systems etc.


• Visit customers as required to give technical assistance to Sales & Service


• Deal with difficult situations in a professional manner. Uses own experience and initiative, to bring to a successful conclusion.

Requirements:

• Broad CNC machining experience


• Knowledge of machine technology and CAD/CAM systems


• Strong problem-solving ability, together with a flexible approach to a varied workload.


• An engineering qualification to HNC/HND level desirable but not essential.


• Completed a Level 3 engineering apprenticeship

Benefits:

• Company car (EV), mobile phone and laptop will all be provided.


• Pension & Private Health Care


• Overtime based role and allowances