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Applications Support Analyst
Applications Support Analyst
Applications Support Analyst
Posted a month ago
- Whitstable, Kent
- Any
- External
We specialise in the recruitment of high quality candidates in the Support sector. We have an excellent opportunity for an Applications Support Analyst to maintain and develop current ERP systems across the companys European network.
Applications Support Analysts Core Duties
Provide support, including login assistance, user additions and access management
Provide daily operations support and perform diagnostics, error logs and updates
Keep the system updated with requests, issues, and resolutions
Support with training, and inductions
Provide deskside support to users
Ensure the systems in Europe have robust data platforms to support efficient operation
Develop process documentation for new systems and training
Support change and risk management projects
Prepare functional designs for custom development
Support in the transition of solutions working with third party client teams
Contribute to test conditions for system verification and user acceptance testing
Support in quality management reviews
Applications Support Analysts Key Experience
Minimum 3 years ERP implementation experience
Experience from the design of methodologies to implementation methodologies
Experience with large ERP systems (Monitor / Syspro)
Experience working with Manufacturing, Customer Service, Purchasing and Finance modules
Good general IT knowledge with applications, networks, storage, and infrastructure
SQL (T-SQL) experience to run queries
Excellent MS Office experience (Word, Excel, VISIO, and Power Point)
Experience with CRM systems (desirable)
Experience with SnowFlake and BMNP 2.0 or process mapping (desirable)
Project management experience and able to multi-task (desirable)
Great interpersonal and communication skills - able to work with different levels and cultures
Commercial awareness of business functions and strategic planning
Full drivers licence and access to own vehicle
Able to travel within Europe on occasion to support other offices
Are you enthusiastic about the Applications Support Analyst job? Send us your CV in a Word format today.
TPBN1_UKTJ
Applications Support Analysts Core Duties
Provide support, including login assistance, user additions and access management
Provide daily operations support and perform diagnostics, error logs and updates
Keep the system updated with requests, issues, and resolutions
Support with training, and inductions
Provide deskside support to users
Ensure the systems in Europe have robust data platforms to support efficient operation
Develop process documentation for new systems and training
Support change and risk management projects
Prepare functional designs for custom development
Support in the transition of solutions working with third party client teams
Contribute to test conditions for system verification and user acceptance testing
Support in quality management reviews
Applications Support Analysts Key Experience
Minimum 3 years ERP implementation experience
Experience from the design of methodologies to implementation methodologies
Experience with large ERP systems (Monitor / Syspro)
Experience working with Manufacturing, Customer Service, Purchasing and Finance modules
Good general IT knowledge with applications, networks, storage, and infrastructure
SQL (T-SQL) experience to run queries
Excellent MS Office experience (Word, Excel, VISIO, and Power Point)
Experience with CRM systems (desirable)
Experience with SnowFlake and BMNP 2.0 or process mapping (desirable)
Project management experience and able to multi-task (desirable)
Great interpersonal and communication skills - able to work with different levels and cultures
Commercial awareness of business functions and strategic planning
Full drivers licence and access to own vehicle
Able to travel within Europe on occasion to support other offices
Are you enthusiastic about the Applications Support Analyst job? Send us your CV in a Word format today.
TPBN1_UKTJ