Arabic-speaking Customer Service Advisor

Red Recruitment is recruiting Arabic-speaking Customer Service Advisors in Banbury to join our client on a temporary basis. Our client is a proud premier contact centre outsourcing business.

You will provide customers with support, solutions, and excellent customer service via phone, email, and webchat. The hourly rate is �11.53 per hour, and this is a temporary position.

You must be fully fluent in Arabic to be considered for this position.

Benefits and Package for Arabic-speaking Customer Service Advisor:

• Salary: �11.53 per hour
• Hours: Monday - Friday, 5am - 1pm
• Contract Type: Temporary
• Location: Banbury
• Opportunities for professional growth and career advancement
• Comprehensive training and ongoing support
• Positive and inclusive work environment

Key Responsibilities of an Arabic-speaking Customer Service Advisor:

• Being the first point of contact for customers calling regarding their pensions or trust funds
• Communicating to customers in both English and Arabic via phone, email and webchat
• Handling a variety of pension-related queries and supporting these customers
• Providing solutions to suit each customer and their query
• Ensuring customers are receiving excellent customer service at all times

Key Skills and Experience of an Arabic-speaking Customer Service Advisor:

• You must be fully fluent in both Arabic and English
• Excellent customer service is required
• You will be committed to providing customers with a great service
• Good communication skills are required
• A positive, can-do attitude is necessary

If you are interested in this position and have the required skills and experience, please apply now!

Red Recruitment (Business)