ARC Operator in Horley
About us
Enigma Security Solutions Limited is a growing company which specialise in delivering a highly personalised and focused range of security services. Our extensive client portfolio includes many premium-brand organisations.
Job Summary
To provide a monitoring and control service using CCTV, communication systems and computer based access control systems, within the standards laid down in the Code of Practice and Operational Procedural Manual.
To monitor CCTV cameras and alarms
To keep and maintain suitable and sufficient records of all incidents,
To maintain the security of the CCTV Control and equipment rooms at all times
To operate and monitor the control room systems
To take calls and inform/act accordingly
To notify the police and other authorised persons/organisations of incidents
To maintain and store correctly records, relevant to the execution of the system
to log and report faults and incidents
to monitor access control and validation, intercom systems
Ensure professional quality of service delivery and compliance with legislative requirements.
Answer service calls from SGN staff, Contractors etc
Record Staff or contractors entering gas sites, validate and record on ARC logbook
Ensure that they have site access for that appropriate site.
Check and respond to emails.
Acknowledge any alarms received and take appropriate action.
Record any new faults found on the system and email appropriate service provider.
Camera and Perimeter checks on sites
Arm and disarm gas sites once camera and perimeter checks have been complete.
Pay rate: £13.03 per hour
Location: Horley
Shift Pattern: 4 On 4 Off
Person specification : REQUIRED Qualifications and Skills
SIA Security License
Flexible and adaptable to work shift patterns
Excellent verbal and written English
Excellent telephone skills
IT and Computer Literate
Able to interact with customers
willing to do rotating shift pattern
customer service and control room experience
Operators may be required to undergo a police vetting procedure or other approved security clearance before commencing duties as a CCTV operator. Operators may be required to attend court and give evidence on the basis of their duties as a CCTV operator.
Applications with no contact numbers will not be accepted.
Job Types: Full-time, Permanent
Pay: £13.03 per hour
Expected hours: 42 per week
Schedule:
12 hour shift
Day shift
Night shift
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